Glad to teach again! Sixty-over social entrepreneurs from different industries attended the Jeffrey Sach Center's Master in Sustainable Development programme; with good intentions to make this world a better place to live in. A three days marathon that ended up being a very memorable forum filled with thought-provoking ideas and enriching insights into our future landscape.
The team covered problem validation techniques like systems thinking and gap analysis, to identify and tackle the root causes of their social challenges. Another one of the methods they used was the 5 Whys methodologies, like how Toyota engineers practice is today - you ask 'why' 5 times to a problem, and highly likely you will get to the root cause.
The team also deep-dived into various ideation techniques to come up with solutions for the beneficiaries — a list of activities that brought the team from problem validation to ideation. We started with problem journey by understanding their pain points. We discussed their emotions by filling up the empathy map. The rest is with ideation, using activities like HMWs, Lightning Demos, and Crazy Sketch to put our creative thoughts together.
We discussed case studies at the end of the day. The question arises as to how one determines whether an enterprise is social or not. The line is greyed in between, and I can see why the students were busy discussing this thoroughly.
Richard Ong is the author of Mindsets and Core Purpose. He is deeply passionate about helping others develop new products and services for the future. He is also a business coach and keynote speaker, with multiple IBM Bravo and Performance awards. He was met by Prince Charles to discuss his entrepreneurial efforts in Malaysia and was featured on national radio.
Richard Ong earned his Masters in Business Administration from Victoria University, Melbourne. He was the president of the VUMBA Community from 2010 to 2011 and was recognised as a WORQ super-member in 2018 for his community-building efforts. He also teaches part-time at Sunway University and Jeffrey Sachs Center.
Visit roptcreate.com to learn more and to connect with him.